Ty-D-Up Mobile Detailing
Privacy Policy
Privacy Policy
Effective Date: August 31, 2026
Ty-D-Up Mobile Detailing respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, request a quote, book a service, or communicate with us.
Information We Collect
We may collect information you provide directly to us, including:
• Your name, phone number, and email address
• Your home, workplace, or service address
• Vehicle information, such as the type, size, condition, and requested services
• Appointment and scheduling details
• Photos of your vehicle
• Messages, reviews, and other information you send us
• Quote, invoice, and payment-related information
Our website may also automatically collect limited technical information, including your IP address, browser type, device type, pages visited, referring website, and general location. This information may be collected through cookies and similar technologies.
How We Use Your Information
We may use your information to:
• Respond to questions and quote requests
• Schedule and provide detailing services
• Confirm appointments and send service updates
• Prepare quotes, invoices, and receipts
• Process payments through our service providers
• Provide customer support
• Improve our website and services
• Protect our customers, business, and website
• Comply with legal and tax requirements
• Send promotions when you have agreed to receive them
Text Messages and Emails
If you provide your phone number or email address, Ty-D-Up Mobile Detailing may contact you about your quote, appointment, service, payment, or customer support request.
Marketing messages will only be sent when permitted by law or when you have agreed to receive them. You may opt out of marketing text messages by replying STOP. You may opt out of marketing emails by following the unsubscribe instructions in the message or contacting us.
Opting out of marketing does not prevent us from sending necessary messages about an active quote, appointment, or transaction.
We do not share mobile phone numbers or text-message consent with third parties for their own marketing or promotional purposes. We may share this information with service providers only when needed to deliver our messages or operate our communications.
How We Share Information
We may share information with trusted companies that help us operate our business, including:
• Wix, which hosts and operates our website
• Jobber, which helps manage requests, quotes, appointments, customer communications, invoices, and payments
• Payment processors
• Website analytics and security providers
• Email, phone, and text-message providers
• Professional advisers when reasonably necessary
These providers may process information according to their own privacy policies and agreements with us.
We may also disclose information when required by law, to protect someone’s safety or rights, to investigate fraud, or as part of a sale or transfer of the business.
Ty-D-Up Mobile Detailing does not rent or sell customer contact information for third-party marketing.
Payments
Payment information may be collected and processed by Jobber or another payment provider. Their handling of payment information is governed by their own privacy and security policies.
Ty-D-Up Mobile Detailing may receive transaction details such as the amount paid, payment status, and billing contact information. We may not receive or store your complete credit or debit card number.
Vehicle Photos
We may photograph vehicles to document their condition, record completed work, and address service questions.
Before-and-after photos may be used on our website, portfolio, social media accounts, or advertising when we have permission or when identifying details have been removed. We will not intentionally publish a customer’s name, address, license plate, or other identifying information without permission.
Cookies and Website Tools
Our website may use cookies and similar tools to:
• Keep the website working correctly
• Remember visitor preferences
• Understand how people use the website
• Measure website traffic and performance
• Protect the website from fraud or misuse
Some cookies may be placed by Wix or other service providers. You can manage cookies through your browser settings and, when available, the website’s cookie banner. Blocking some cookies may affect how the website works.
Data Retention
We keep personal information only for as long as reasonably needed to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal requirements.
Retention periods may vary based on the type of information and why it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to:
• Ask what personal information we have about you
• Request a correction to your information
• Request deletion of information, when legally permitted
• Opt out of marketing communications
• Ask a question about how your information is used
We may need to verify your identity before completing certain requests. Some information may need to be retained for legal, tax, payment, fraud-prevention, or recordkeeping purposes.
Depending on where you live, you may have additional privacy rights under applicable law.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to Jobber, social media platforms, review websites, and other third-party services. Ty-D-Up Mobile Detailing is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing information.
Changes to This Policy
We may update this Privacy Policy as our services, website, or legal obligations change. The updated policy will be posted on this page with a new effective date.
Contact Us
If you have questions or requests concerning this Privacy Policy, contact Ty-D-Up Mobile Detailing:
Phone: (423) 644-2278
You may also contact us through the booking or contact form on our website: